Because great design works best when we work together.

GRAPHIC DESIGN INCLUSIONS

• All MMD ACTIVATE clients have a set number of campaigns included in their annual agreement.

  Each campaign includes design development plus up to eight (8) artwork resizes for use across your venue’s platforms.

• If AD-HOC hours are part of your agreement, your allocated weekly hours can be used for smaller, one-off design tasks that do not require multi-platform activation.

  This typically includes items such as bar-top signs, quick menu tweaks, single-screen assets, or simple one-off print files.

GRAPHIC DESIGN EXCLUSIONS

The following design items fall outside your retainer and are billed separately:

Multi-Page Documents - (Not included in ACTIVATE retainers)

• Menu Designs – $650

• Function Packs – $650

• Annual Reports – $1,200

• Other multi-page or complex design projects can be quoted at any time.

Signage Design & Production

Signage of any kind is not included in retainers and is always billed separately.

This includes, but is not limited to:

• Internal or external venue signage

  (digital TV screen artwork is included — just not physical signage)

• Directional or safety signage

• Vehicle, bus or equipment wraps

• Large-scale wall, window or environmental graphics

All signage projects include time for design layout, artwork setup, and up to two mock-ups for client approval. Additional versions or revisions will attract standard hourly design rates.

BRIEFING

To ensure quick, accurate turnaround:

• All design requests must be submitted via your venue’s Marketing Quick Links Portal using the Artwork Request Form.

• Standard turnaround time for first draft artwork is 5 business days.

• If you require something sooner, please email the team after submitting your request — we’ll always do our best to help with urgent needs where possible.

REVISION ROUNDS

• All graphics are designed in line with your venue’s approved Brand Style Guide to ensure a consistent and professional look and feel.

• Each design project includes two (2) rounds of revisions, submitted via our online approval system Wrike.

• To help us hit the mark from the start, we encourage detailed, consolidated briefings that clearly outline your expectations, text, imagery, and creative direction.

PROOFING & SIGN-OFF

• Before a campaign goes live, all artwork, copy and campaign details must be checked and signed off within Wrike, using the approval link provided.

• Once approved, our team will activate the campaign across the relevant platforms (website, socials, eDM, in-venue screens, etc.).

Post-Launch Changes

• If changes are requested after the campaign has been launched across your venue’s platforms, a $400 re-activation fee will apply. This covers the redesign, re-exporting and re-uploading of all updated artwork across every platform and size.