ABOUT US

WE GET YOU.

**Our goal is to make you feel like we’re part of your team.**

For well over a decade we’ve been refining systems & processes that untangle hospitality marketing. We’ve done this whilst working with an awesome selection of venues, owners, managers and co-ordinators from all over Australia. We love hospitality and we understand the intricacies involved in managing different team structures. We’ve worked hard to ensure our systems are easy to implement within existing team structures, and that they will dazzle you, not bamboozle you.

If you’re ready to put an end to the frustrations of dealing with inexperienced staff; ready to make shit happen; ready to be ON it, not IN it, then make the call to MMD today.

“embrace & empower the spirit of hospitality”

— OUR MISSION

WE’RE A FULL SERVICE MARKETING AGENCY

OFFERING A HOLISTIC APPROACH TO ALL FUNCTIONS OF MARKETING

Marketing, eh?

Thinking you need to “get me some of that” some time soon? What is Marketing anyway?

Here’s what it’s not: a few social media posts a week. A half decent website. A logo that looks pretty good.

Marketing is more than simply the sum of its parts. It’s more than social media; more than beautifully designed posters or flyers; more than carefully thought out advertising – those are simply functions of Marketing – parts (important parts) of the big puzzle that all fall under the marketing umbrella.

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**PLANNING & PROCESSES**

We’re super organised with tried & tested tools, calendars, communication and reporting systems ready to roll out for you.
Structure, process and automation ensures seamless delivery of our client marketing campaigns and takes the headache out of day-to-day marketing.

**REVENUE TARGETING**

Having a system in place ensures that capitalising on key trading periods effectively is never an issue. Pre-defined campaign lead times and a structured workflows are the keys to success.
Hospitality is a dynamic industry, with revenue opportunities often arising out of the blue. Having a procedure to follow is crucial to maximising impact.

**STRENGTH MARKETING**

We’re firm believers in venues focusing on what they’re good at: strengths & opportunities.
a 10% gain on your busiest night will be more lucrative than a larger margin on your quietest. Make your good periods *great* and your great periods *smokin’* by spending time (& energy) where it counts.

**CREATING RECOGNISABLE BRANDS**

For us, *presentation* is nine tenths of the law. Getting the visuals that identify your brand right is paramount.
In today’s highly visual marketplace the prettiest does often come out on top. Our clients handle the product, pricing & experience - we handle the image.

**PROMOTIONS, EVENTS & ENTERTAINMENT**

Delivering appropriate, planned & profitable promotions and events that create interest and generate revenue is so much easier when the top of the umbrella is well defined.
For 15 years MMD have been assisting venues to roll out successful weekly, annual and one-off concepts designed to enhance patron experience.

TESTIMONIALS

Featured

“To be able to concentrate on our core business operations and leave the Marketing requirements to the experts has been fundamental to our recent success.

MMD are the experts.”

Grant Amer

General Manager • Kogarah Clubhouse

“I’ve worked with Melissa at countless pubs since 2003 in NSW, WA and QLD. She fully understands the nature of our vibrant hospitality landscape. Her in-depth knowledge has lead her to develop a systematic approach to marketing that everyone from the glassie to the highest levels of management appreciate and fully comprehend. MMD are now my go-to for higher level projects that require extra attention.”

Brad Jenkins

Head of Leisure • Lewis Land Group

“Well done to you and your team! The report is excellent and I am really excited to know you have a sound understanding of our business, our vision, our strong and week points and a clear idea on how to move forward. Can’t wait to go through it with you tomorrow.”

John Holt

CEO • Mollymook Golf Club

“We highly recommend MMD to get your business in the space it needs to be. All of their work is broken down in stages and steps to be simple to follow and execute. Nothing is too difficult and they certainly make you feel that your business in number 1!”

Sue McNeill

CEO • Cronulla RSL

“MMD have an excellent understanding of hospitality marketing and business needs. They are current with the lastest social media marketing tools as well as general marketing & advertising”

Kerrie Brien

CEO • Bondi Icebergs Club

“The MMD team are able to take a brief and immerse themselves in the business and be a real part of it. They add value by their ability to think through logically what is required to turn concept into reality and are highly creative.”

Sara Belling

GM • The Fiddler

“Melissa brought excellent strategy, energy and enthusiasm to the CBH Marketing department. Her strength in planning and implementation always gave our promotions the best chance of success.”

Tim Cox

Group GM • Coogee Bay Hotel

“Thanks to the MMD team I have been able to successfully operate and open multiple cafes without having the headaches of spending hours on end designing menus and themes. MMD have been great helping with ideas that inspire us to push boundaries and not fall behind the lines.”

George Mikhail

Owner • Georgie Porgie

“MMD lead the way in effective social media advertising and website design. Their graphics team also hit the mark with flyers and newsletters. So impressed.”

Stewart Parsons

Owner • Bronte Rd Bistro

How effective is your current venue marketing?

Take a closer look at what could be holding your venue back with this 10 minute quiz.

TAKE THE TEST